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New white paper – Why effective payment incident management now demands real-time, actionable insight

Every year banks spend millions managing incidents that occur in their payment platforms.  These costs are largely swallowed up resourcing the process of finding, resolving and remediating the incident’s fall out, processes that are still in many banks predominantly manual.  The… Read more

New White Paper – Beyond Monitoring: Where is your solution on the business value spectrum?

Over recent years, the technology available to support IT monitoring for trading and payment processing environments has matured at a considerable rate.  Whilst previous solutions limited firms to reacting to incidents, recent developments now enable users to accurately forecast upcoming problems… Read more