The payment services evolution demands greater operational oversight and transparency
Innovations in technology, competitive pressures, emerging market developments and expanding client needs are generating a cornucopia of changes for payments processors. Meeting these demands, and being able to effectively control the many risks changing complex payment systems requires a high level of operational oversight across the complete process.
This article discusses the many benefits that the ability to rapidly detect and manage developing issues before they negatively impact client experience can present. And should an issue become critical, how being able to quickly identify the location of all payments, and as such accurately advise individual clients of the status of their individual payments throughout the recovery process, could significantly limit potential sources of client stress and financial penalties.